• Training Bulk Upload This guide shows you how to upload training to CoolCare in bulk, allowing you to update multiple training records and staff members at the same time. training, upload, bulk
• Receipts & Accounts This guide will show you the receipts section, how to create receipts or upload them in bulk, as well allocating them to resident invoices. receipts, invoicing, payment, receipt, invoice
• Staff Announcements This short guide shows off the staff announcements feature, showing how you can make announcements to appear on your staff members' portals. announcement, staff, portal
• CoolCare New Features and Q&A Webinar A webinar with our training team, highlighting recent additions to CoolCare and answering questions from users on different parts of the system.
• CoolCare Masterclass – Integrations In this masterclass our training team takes you through CoolCare's integrations, looking at connections to care planning systems, earned wage access, as well as payroll and invoicing exports.

• Complete Calendar Guide Adding Calendar events, training, holidays and absences to CoolCare recording holidays, recording absences, adding training. recording training, adding holidays, adding absences, staff absence, absences, assigning shifts, authorising shifts, absence hours, authorising absences, declining holidays, declining holiday, qualifications, adding qualifications,
• New Holiday Year Amendment A guide on making sure your holidays are correctly updated at the start of the holiday year holiday years, updating holidays, holiday entitlement, remaining holidays, staff reports, holiday details report, update holiday year, configuration, system configuration, holidays taken, holiday report, holiday data,
• CoolCare Masterclass – Managing Holidays & Absences for your Christmas Rota This masterclass from our training team covers CoolCare's calendar, how holidays and absences can affect the rota, and how you can update your rota shifts to accommodate short-term changes to your staffing.
• CoolCare Masterclass – Managing Staff Levels during Absences This masterclass from our training team looks at how you can use CoolCare to manage staff absences, and how to use the rota and agency ledger to find and assign cover during absences

• Staff Announcements This short guide shows off the staff announcements feature, showing how you can make announcements to appear on your staff members' portals. announcement, staff, portal
• Staff Messaging A quick guide covering CoolCare's staff messaging feature staff, messaging, text, SMS, message
• Home Setup in CoolCare A guide to setting up individual homes including configuration and settings setup, settings, home, payment, rota, timesheet, configuration, snapping to shifts, snap, shifts, deductions, shift breaks, sage, invoice, invoicing, email, pay codes, paycodes, elements, staff, positions, shift, rooms, room, shift definitions, invoice, holiday, geolocation, pay, payroll, adding rooms, activate, deactivate,
• Managing staff recruitment with CoolCare
• Rota & Timesheet Configuration A short guide on the rota and time sheet configuration from the setup in CoolCare rota, configuration, timesheet, time, sheet, home, setup, home setup, snap to shift, shift, deductions, hour rounding
• Quick guide – maintenance on CoolCare A short guide on managing maintenance and repairs on CoolCare
• Common Queries & Troubleshooting This guide explains some common queries people have when using Coolcare and steps of troubleshooting them.

• Adding new enquiries to CoolCare – guide 1 of 2 An introduction to CoolCare's enquiry process and how to add new enquiries to the system enquiry, reports, dashboard,
• Monitoring and Progressing Enquiries – Guide 2 of 2 The second guide on adding enquiries will look at taking you through the key milestones of the enquiry process, as well as monitoring and reporting on current enquiries Amend enquiry, inquiry, brochure, assessments, visit, visits, admission, contact log
• Tracking Occupancy in CoolCare A short guide on using various methods on CoolCare to track your occupancy Occupancy, dashboard, widgets, reports
• CoolCare Masterclass – How CoolCare can help with Cashflow This masterclass from our training team looks at ways CoolCare can help with cashflow, such as invoicing, ledgers, and enquiries.
• CoolCare Masterclass – Tracking Enquiries & Occupancy Levels This masterclass from our training team looks at enquiries, how to add them to the system and the different ways to keep on top of them. Please click on the Zoom link in the window that opens.

• Biometric Quick Start Guide This guide will give you the quick steps needed to set up your biometric clocking device, as well as some common queries that may come up as you start using the device
• Installing your Biometric Device This guide shows you how to install your biometric device in your home biometrics, install, hardware
• Setting Up Your Wi-Fi Biometric Device If you have a Wi-Fi enabled biometric device, this guide will explain how to set it up biometrics, wifi, wi-fi
• Enrolling Staff on your Biometric Device This guide explains how to enrol your staff on your biometric device so they can clock in and out biometrics, clocking, clock in, clock out
• Setting up your Nohmad clocking machine A guide on setting up your Nohmad clock in machine hardware, clocking-in, clocking in, nomad, install, installation, thob, fob,
• Quick Guide – Assigning an iButton Using the iButton Keyboard Reader and assigning an iButton to staff Fob, clock in, clock out, keyboard, ibutton, ibtton reader, ibutton keyboard, staff, records, USB, hardware, usb, manually clock in, unassign, un-assign, un assign, unassigning,
• Biostation 3 guide A guide to the new Biostation 3 device biometrics, bio-metrics, IP65, gdpr
• CoolCare Masterclass – Biometric Clocking A webinar from the training team looking at the Biometric clocking system, demonstrating how it can improve your staff clocking experience and how they affect CoolCare's timesheets

• Receipts & Accounts This guide will show you the receipts section, how to create receipts or upload them in bulk, as well allocating them to resident invoices. receipts, invoicing, payment, receipt, invoice
• Invoicing in CoolCare – Guide 1 of 2 The first of two guides which comprehensively cover resident invoicing on CoolCare. This guide covers setup of fee contracts on resident records. Financial, finance, fees, fee contracts, funding, contract, accounts, fees, nominal code, contribution, discharge, billable extras, invoice
• Invoicing in CoolCare – Guide 2 of 2 The second of two guides which comprehensively cover resident invoicing on CoolCare, specifically on producing and exporting invoices Financial, finance, fees, fee contracts, funding, contract, accounts, fees, nominal code, contribution, discharge, billable extras, invoice, report, exporting invoices, printing invoices, emailing invoices, funding
• CoolCare invoicing top tips A short guide on getting the most from invoicing on CoolCare invoicing, invoices, invoice, billing contract terms, contribution changes, invoice output, additional charges, editing invoices, credit notes,
• CoolCare invoice template examples A short guide with different invoice template examples templates, invoices
• Email invoicing A guide to emailing your invoices
• Contract invoicing on CoolCare A short guide on using CoolCare to bill for one or multiple rooms as part of a larger contract block beds, block, rooms, block records, fee contracts, individual contracts, block contracts, block contract, block invoices, block invoicing,
• CoolCare Masterclass – How CoolCare can help with Cashflow This masterclass from our training team looks at ways CoolCare can help with cashflow, such as invoicing, ledgers, and enquiries.
• CoolCare Masterclass – Getting the most out of Invoicing This masterclass from our training team covers invoicing options, such as customising invoice outputs, additional fees, and creating ad-hoc invoices.
• CoolCare Masterclass – Invoicing Made Easy This webinar demonstrates how home admins and managers can use CoolCare to streamline invoicing processes. We demonstrate how to configure, generate and issue consistent invoices for your home.

• Complete guide to the resident and home ledger How to set up and manage both your home and resident ledgers in CoolCare Petty cash, expenses, ledger, money
• Coolcare agency ledger The Agency Ledger enables the recording of Agency staff usage within CoolCare to cover shifts where there is a staff or skills shortage
• CoolCare Masterclass – How CoolCare can help with Cashflow This masterclass from our training team looks at ways CoolCare can help with cashflow, such as invoicing, ledgers, and enquiries.
• CoolCare Masterclass – Reducing Agency Usage This masterclass with our training team talks about agency usage, and how you can use CoolCare to monitor and reduce using agency through messaging staff and the staff portal.

• Complete guide to running payroll on CoolCare A guide to setting up individual homes including configuration and settings statutory holidays, pay codes, pay rates, sage, configurations, staff, staffing, special pay codes, geolocation, care home settings, settings, payroll number, HR position and hours, hours, payrates, paycodes, Sage, Sage csv, pay rates, moneysoft, money soft, staff positions, reporting, payroll reporting, export, exporting payroll, export payroll, export timesheet, export time sheet, leavers, staff leavers, new starters, salary, salaried
• CoolCare payroll top tips A short guide on recommended best practice whilst using payroll on CoolCare paycodes, pay codes, payrates, rates, bank holidays, moneysoft, ADP, adp, Iris, iris, sage, CSV, staff positions, timesheets
• FlexEarn A guide to using FlexEarn alongside CoolCare Salary, Flex earn, wages, integration, earned wage access

• Staff Reporting A short guide on the staff reports area of CoolCare.
• Dashboard Widgets A guide explaining how to enable dashboard widgets for users and what they can show you.
• Tracking Occupancy in CoolCare A short guide on using various methods on CoolCare to track your occupancy Occupancy, dashboard, widgets, reports
• Resident Reporting A short guide to the resident reports area on CoolCare
• Creating custom reports How to create and run custom reports in CoolCare for your staff and resident records

• Uploading Staff and Resident CSVs to CoolCare A guide on uploading resident and staff details to Coolcare, also includes resident and staff templates Data uploads, importing, uploading, import, adding, add, errors, spreadsheet, spread sheet, excel, csv, csvs
• CSV Upload Top Tips Some top tips when uploading resident or staff spreadsheets to CoolCare data, upload, import, importing, uploading, staff, residents, excel, templates, errors, columns, cells, required data, information,
• Quick guide – adding new residents to CoolCare Creating new residents on CoolCare and adding basic information Adding, creating, residents, resident, insert, records, information, photo,
• Amending Resident Records A short guide on updating and amending resident information amending, changing, change, changes, resident, records, residents, general
• Quick guide – resident admissions and discharge A guide on how to add admission details and discharges with and without notice given admission, resident, discharges, discharging, discharge, giving notice, reports, reports, previous admissions,
• Quick guide – resident contacts on CoolCare Adding and amending resident contact details and accessing contact reports contacts, residents, resident, amending, reports, next of kin
• Quick guide – adding resident documents to CoolCare A short guide on adding and amending important resident documents resident, docs, documents, uploading, upload, add, adding, download, downloading, notes, general notes,
• Quick guide – resident rooms on CoolCare Viewing room history and changing and swapping resident rooms resident, room, rooms, history, records, changing rooms, update rooms, updating, swapping, swap, empty rooms,
• Quick guide – resident absences on CoolCare Recording and keeping track of resident absences, including reports and dashboard views absent, absences, resident, residents, records, reports, widgets, out of home,
• Resident Reporting A short guide to the resident reports area on CoolCare
• Complete guide to the resident and home ledger How to set up and manage both your home and resident ledgers in CoolCare Petty cash, expenses, ledger, money
• CoolCare Masterclass – PCS Integration This masterclass from our training team covers CoolCare's integration with PCS, showing how to transfer staff and resident records from CoolCare to PCS.

• Rota Quick Start Guide This quick guide will take you through the steps of building a brand new rota from scratch in CoolCare
• Rota Introduction & Setup – Guide 1 of 4 Our rota introduction guide will help you take those first steps when creating and building your first rota from scratch rota, setup, intro, introduction, building rota, adding shift groups, deleting shift groups, shift pattern, budget, budget totals, draft rota, draft, configure rota, configuration, shift groups, rolling shift, pattern, unassigned shift, building new rota, new rota, create rota, creating rota, delete shift, delete shift pattern, apply changes, changing rota, updating rota, assigning shift patterns, identifying assigned shifts, agency shift, deleting a shift, deleting shifts, rota budget and totals, rota budge & totals, budget tolerances, rota, setup, intro, introduction, building rota, adding shift groups, deleting shift groups, shift pattern, budget, budget totals, draft rota, draft, configure rota, configuration, shift groups, rolling shift, pattern, unassigned shift, building new rota, new rota, create rota, creating rota, delete shift, delete shift pattern, apply changes, changing rota, updating rota, assigning shift patterns, identifying assigned shifts, agency shift, deleting a shift, deleting shifts, rota budget and totals, rota budge & totals, budget tolerances, rota, setup, intro, introduction, building rota, adding shift groups, deleting shift groups, shift pattern, budget, budget totals, draft rota, draft, configure rota, configuration, shift groups, rolling shift, pattern, unassigned shift, building new rota, new rota, create rota, creating rota, delete shift, delete shift pattern, apply changes, changing rota, updating rota,
• Assigning Staff to Rotas – Guide 2 of 4 Our second guide on the rota focuses on assigning staff to shifts and patterns on your live rota assigning shift patterns, identifying assigned shifts, agency shift, deleting a shift, deleting shifts, rota budget and totals, rota budge & totals, budget tolerances, rota, setup, intro, introduction, building rota, adding shift groups, deleting shift groups, shift pattern, budget, budget totals, draft rota, draft, configure rota, configuration, shift groups, rolling shift, pattern, unassigned shift, building new rota, new rota, create rota, creating rota, delete shift, delete shift pattern, apply changes, changing rota, updating rota, assigning shift patterns, identifying assigned shifts, agency shift, deleting a shift, deleting shifts, rota budget and totals, rota budge & totals, budget tolerances, rota, setup, intro, introduction, building rota, adding shift groups, deleting shift groups, shift pattern, budget, budget totals, draft rota, draft, configure rota, configuration, shift groups, rolling shift, pattern, unassigned shift, building new rota, new rota, create rota, creating rota, delete shift, delete shift pattern, apply changes, changing rota, updating rota,
• Managing Changes to your Rota – Guide 3 of 4 Our third rota guide looks at managing the daily changes to your rota, for example recording staff absence due to illness or holidays holidays, sick. illness, training, cover shifts, extra shifts, shift swap, swapping shifts, shift swapping, shift requests, change staff, messaging, assigning shift patterns, identifying assigned shifts, agency shift, deleting a shift, deleting shifts, rota budget and totals, rota budge & totals, budget tolerances, rota, setup, intro, introduction, building rota, adding shift groups, deleting shift groups, shift pattern, budget, budget totals, draft rota, draft, configure rota, configuration, shift groups, rolling shift, pattern, unassigned shift, building new rota, new rota, create rota, creating rota, delete shift, delete shift pattern, apply changes, changing rota, updating rota, assigning shift patterns, identifying assigned shifts, agency shift, deleting a shift, deleting shifts, rota budget and totals, rota budge & totals, budget tolerances, rota, setup, intro, introduction, building rota, adding shift groups, deleting shift groups, shift pattern, budget, budget totals, draft rota, draft, configure rota, configuration, shift groups, rolling shift, pattern, unassigned shift, building new rota, new rota, create rota, creating rota, delete shift, delete shift pattern, apply changes, changing rota, updating rota,
• Printing your Rota – Guide 4 of 4 Our last guide on the rota process, a step by step guide on printing the rotas to see them outside of CoolCare holidays, sick. illness, training, cover shifts, extra shifts, shift swap, swapping shifts, shift swapping, shift requests, change staff, messaging, assigning shift patterns, identifying assigned shifts, agency shift, deleting a shift, deleting shifts, rota budget and totals, rota budge & totals, budget tolerances, rota, setup, intro, introduction, building rota, adding shift groups, deleting shift groups, shift pattern, budget, budget totals, draft rota, draft, configure rota, configuration, shift groups, rolling shift, pattern, unassigned shift, building new rota, new rota, create rota, creating rota, delete shift, delete shift pattern, apply changes, changing rota, updating rota, assigning shift patterns, identifying assigned shifts, agency shift, deleting a shift, deleting shifts, rota budget and totals, rota budge & totals, budget tolerances, rota, setup, intro, introduction, building rota, adding shift groups, deleting shift groups, shift pattern, budget, budget totals, draft rota, draft, configure rota, configuration, shift groups, rolling shift, pattern, unassigned shift, building new rota, new rota, create rota, creating rota, delete shift, delete shift pattern, apply changes, changing rota, updating rota,
• CoolCare Rota Top Tips A guide on rota best practice and top tips to complement our other rota guides rota, printing, making changes, shift cover
• Rota & Timesheet Configuration A short guide on the rota and time sheet configuration from the setup in CoolCare rota, configuration, timesheet, time, sheet, home, setup, home setup, snap to shift, shift, deductions, hour rounding
• CoolCare Masterclass – Managing Holidays & Absences for your Christmas Rota This masterclass from our training team covers CoolCare's calendar, how holidays and absences can affect the rota, and how you can update your rota shifts to accommodate short-term changes to your staffing.
• CoolCare Masterclass – Rota Management Advanced This masterclass with our training team looks at some advanced tips for rota management, such as how handle split shifts and making long term changes to the rotas.
• CoolCare Masterclass – Managing Staff Levels during Absences This masterclass from our training team looks at how you can use CoolCare to manage staff absences, and how to use the rota and agency ledger to find and assign cover during absences
• CoolCare Masterclass – Staff Portal & Messaging This masterclass from our training team shows you the options CoolCare has for contacting your staff via the system, and how staff can use the Staff Portal to interact with CoolCare.
• CoolCare Masterclass – Rota Management Basics This masterclass from our training team covers management of your rotas in CoolCare, including assigning staff to shifts, changing shifts and how your calendar affects the rota.
• CoolCare Masterclass – Reducing Agency Usage This masterclass with our training team talks about agency usage, and how you can use CoolCare to monitor and reduce using agency through messaging staff and the staff portal.
• CoolCare Masterclass – Managing your Christmas Rota A short webinar from the CoolCare training team on how to manage any short-term changes you might need to make for situations that may come up during the holiday period

• Staff Announcements This short guide shows off the staff announcements feature, showing how you can make announcements to appear on your staff members' portals. announcement, staff, portal
• Staff Portal Quick Start Guide A short guide outlining the steps to get a staff member registered on the staff portal.
• Staff Portal – Admin Guide Guide to how the care home can use CoolCare to interact with Messaging and the Staff Portal that the staff can log into from their own devices
• Staff Portal – Employee Guide A guide for your staff on registering for the staff portal and how to use it's features
• Staff Portal Top Tips This guide demonstrates how to keep track of staff using the portal including tracking holidays and shift cover requests Portal, staff, shift details, shift,messages, rota, can't access staff portal, locked out from staff portal, lost passwords, registration,
• Creating a Staff Portal Shortcut on your Mobile Phone A guide on setting up a short-cut to the staff portal on your mobile device Android, samsung, iphone, i-phone, mobile phone
• Deleting Cookies to Access Staff Portal & CoolCare A guide for Google Chrome and Safari users on clearing cookies to access your staff portal and CoolCare A guide for Google Chrome and Safari users on clearing cookies to access your staff portal and CoolCare
• CoolCare Masterclass – Staff Portal & Messaging This masterclass from our training team shows you the options CoolCare has for contacting your staff via the system, and how staff can use the Staff Portal to interact with CoolCare.
• CoolCare Masterclass – Reducing Agency Usage This masterclass with our training team talks about agency usage, and how you can use CoolCare to monitor and reduce using agency through messaging staff and the staff portal.
• An employee’s guide to using the CoolCare staff portal A short video designed for care home staff using the CoolCare staff portal, this video will cover setting up your portal account and using the portal to check existing shifts, request holidays and more!

  portal, staff , calendar, SMS, text message, request shifts, shifts, shift, holidays, training, absence, rota, messages,

• Training Bulk Upload This guide shows you how to upload training to CoolCare in bulk, allowing you to update multiple training records and staff members at the same time. training, upload, bulk
• Staff Reporting A short guide on the staff reports area of CoolCare.
• Creating and Amending Staff Records on CoolCare A short guide on creating, changing and deleting staff records Creating, amending, changes, changing, staff, records, record, photos, photo, deleting
• Staff Records – Time & Attendance A guide will cover the T&A staff area on CoolCare, including holidays, absence, individual timesheets and clocking settings talent and attendance, talent & attendance, holidays, absences, timesheets, time sheets, iButton, fobs, clocking in, clocking-in, clocking out, clocking-out,
• Uploading Staff and Resident CSVs to CoolCare A guide on uploading resident and staff details to Coolcare, also includes resident and staff templates Data uploads, importing, uploading, import, adding, add, errors, spreadsheet, spread sheet, excel, csv, csvs
• CSV Upload Top Tips Some top tips when uploading resident or staff spreadsheets to CoolCare data, upload, import, importing, uploading, staff, residents, excel, templates, errors, columns, cells, required data, information,
• Quick Guide – Assigning an iButton Using the iButton Keyboard Reader and assigning an iButton to staff Fob, clock in, clock out, keyboard, ibutton, ibtton reader, ibutton keyboard, staff, records, USB, hardware, usb, manually clock in, unassign, un-assign, un assign, unassigning,
• Adding and Archiving Manual Clocks in CoolCare A short guide on adding manual clocks for staff that haven't used their fobs staff, clocks, clocking in, clocking out, manual, archiving, fobs, time sheets, history clock history, correcting times, correcting clocks, T+A, T&A,
• Staff Records – HR A guide on employment details, including appraisals and supervisions and contacts staff records, staff record, employment details, appraisals, supervisions, UK Eligibility, identification, forms, widgets, widget, contacts, contact, UK working, right to work, visa, reports,
• Staff Records – Positions & History A guide on the staffing positions area on CoolCare, including transferring staff and processing leavers pool staff, leavers, leaving, transferring, transfer, contracted hours, extra positions, second jobs, second roles, extra roles, processing leavers, transferring staff, hr positions, staff history, contract changes, extra positions, hours
• Staff Records – Training A guide on viewing, adding and amending staff training matrix, training matrix, cqc, reports, valid, expiring training, excel, spread sheet, spreadsheet, reports, training reports, widgets, staff training,
• Staff Records – Documents A guide on adding and downloading staff documents docs, documents, staff record, downloading, uploading, docs, uploading, staff docs,
• Staff Records – Vaccination A short guide on updating staff records on vaccinations covid-19, covid 19, vax, vaccination, tracking, reports, corona virus,
• Managing holiday entitlement in CoolCare Short guidance on setting the correct holiday entitlement on CoolCare
• Bank & Permanent Contract Changes How to change staff contracts from permanent to bank and vice versa changing contract, staff contract, permanent, contract types, changing a member of staffs contract, bank staff, permanent staff
• CoolCare Masterclass – Supervisions & Appraisals This masterclass from our training team focuses on supervisions and appraisals on staff records, how to add them to staff members and monitor them in different ways.
• CoolCare Masterclass – Making Your Home More Profitable This masterclass with our training team looks at ways of making your home more profitable by tracking and saving on costs.
• CoolCare Masterclass – PCS Integration This masterclass from our training team covers CoolCare's integration with PCS, showing how to transfer staff and resident records from CoolCare to PCS.
• CoolCare Masterclass – Recruitment & Retention This masterclass with our training team looks at CoolCare's recruitment process, alongside some features to assist with staff retention.

• Dashboard Widgets A guide explaining how to enable dashboard widgets for users and what they can show you.
• Getting Set Up – Users & Permissions Complete guide on setting up users, user groups and permissions Users, user, dashboard widgets, groups, permissions, access, lookups,
• Getting Set Up – Group Setup A guide for group level settings and system configuration in CoolCare Group setup, settings, system, configuration, invoice, invoicing, logo, group, headers, footers, direct debit, templates, accounting, software, VAT, settings, holidays, holiday, pay, appraisals, supervised, supervisions, break deductions, breaks, email, staff, positions, training, dashboards,
• Adding & Amending Lookups A complete guide to all your lookups at group and home level Adding, amending, lookups, group, home, general lookups, staff, staff lookups, qualification, classification, statutory holiday, ethnic origins, departments, department, agency, resident, funding, nursing, suppliers, supplier, nominal codes, nominal, care, types, billable extras, extras, contracts, ledger
• Uploading Staff and Resident CSVs to CoolCare A guide on uploading resident and staff details to Coolcare, also includes resident and staff templates Data uploads, importing, uploading, import, adding, add, errors, spreadsheet, spread sheet, excel, csv, csvs
• CSV Upload Top Tips Some top tips when uploading resident or staff spreadsheets to CoolCare data, upload, import, importing, uploading, staff, residents, excel, templates, errors, columns, cells, required data, information,
• Multi-Factor Authentication Guide This guide explains how to enable Multi-Factor Authentication to give users an extra layer of security when logging in to Coolcare. mfa
• Adding Bank Holidays Guide on how to create Statutory Holidays within the annual calendar for all your care homes
• CoolCare FAQs A list of FAQs and common queries about using CoolCare, how to use it in certain situations and get the most out of it questions, frequently, install,
• Nourish Integration Guide The complete guide to setting up your Nourish integration with CoolCare API, APIS, software, token, integration, how to setup nourish integration,
• Nourish Integration FAQs FAQs on the CoolCare and Nourish integration API, APIs, integration, transfer data, nourish, software,
• PCS Integration Guide A guide explain how Coolcare's integration with PCS works API, APIS, software, token, integration, how to setup PCS integration, PCS
• CoolCare Masterclass – Integrations In this masterclass our training team takes you through CoolCare's integrations, looking at connections to care planning systems, earned wage access, as well as payroll and invoicing exports.

• Complete Timesheet Guide A guide to CoolCare timesheets ibutton, time sheets, timesheets, clocking in, machine, snapping to shift, snap to shift, locking, ibutton, i-button, i button, rota, comparing time sheets to rota, budget, clocking in, clocking out, clock in machine, nomad, changing shifts, changing position, hours worked, managing timesheets, manually clocking in,
• Timesheet Top Tips A short guide on recommended best practice whilst using timesheets on CoolCare snap to shift, deductions, break deductions, shifts, audit log, clock, clock times, time sheets, timesheets, audit log,
• Rota & Timesheet Configuration A short guide on the rota and time sheet configuration from the setup in CoolCare rota, configuration, timesheet, time, sheet, home, setup, home setup, snap to shift, shift, deductions, hour rounding
• CoolCare Masterclass – Timesheets & Snap to Shift This masterclass from our training team covers CoolCare's timesheet and snap-to-shift options to ensure your timesheet hours accurately reflect your staff's worked hours and highlight any exceptions
• CoolCare Masterclass – Biometric Clocking A webinar from the training team looking at the Biometric clocking system, demonstrating how it can improve your staff clocking experience and how they affect CoolCare's timesheets

• Digital Reception set up guide If you are new to Digital Reception, this guide will cover setting up your new software customising locations, new customers, new to Digital Reception, DR, creating profiles, devices, tablets,
• Digital Reception how to add & edit new users A short guide on creating new user accounts on Digital Reception and assigning them to the correct home user, users, edit users, new starts, DR, D R,
• Digital Reception FAQs A list of frequently asked questions for Digital Reception DR, D R, questions
• Digital Reception – device setup on Android This guide will cover setting up Digital Reception on an Android device DR, D R, Android operating system, AOS, tablet, tablets, lock screen, pin screen, pinning screen, device, devices, shortcut,
• Digital Reception – device setup on Apple This guide will cover setting up Digital Reception on an Apple device IOS, apple, ipad, i-pad, tablet, DR, D R, tablet
• Virtual notice board Hows to configure and use the CoolCare VNB to display information to visitors, staff and residents
• CoolCare Masterclass – Digital Visitors Book A webinar from the training team looking at the Digital Visitors Book, demonstrating how it can modernise the reception experience for your guests, and your business.
• CoolCare Masterclass – Virtual Notice Board A webinar from the training team showing off the features of CoolCare's Virtual Notice Board.
• CoolCare Masterclass – Connected Reception A webinar from the training team showing off the features of CoolCare's connected reception: Biometric Clocking, Virtual Noticeboard and Digital Visitor's Book.
• CoolCare Masterclass – Introduction to Digital Reception A short masterclass in using the Digital Reception with CoolCare

• API Documentation
• API Licence
• CoolCare Terms and Conditions
• CoolCare Customer Service Policy
• Data Deletion Policy
• Data Protection Policy
• Referral Scheme Terms and Conditions
• Data Portability Policy
• Backup and Security Policy
• Cookies Policy
• Privacy Policy